COVID-19 Pandemic Clinic Procedures at the Halton Community Rehabilitation Centre
The staff at the Halton Community Rehabilitation Centre look forward to seeing you, and we want to reassure patients that our clinic is a safe environment for all to attend.
Under the direction of all Regulatory Associations, Public Health, and the Chief Medical Officer, guidelines have been drafted to ensure the public’s safety here at the clinic. The safety of you, your family members, and our staff is our number one priority, along with the continued high quality of care that you are accustomed to at the Halton Community Rehabilitation Centre.
We have altered our waiting room and treatment areas to comply with the two-metre distancing rule that all members of the public must adhere to. All magazines, books, toys, and literature have been removed from the waiting area as well. We are fortunate to have four private rooms and three curtained areas that will remain closed, to maintain physical distance. Other treatment beds have been spread apart, and numbers will be limited in our gym area.
We have also acquired all the necessary PPE essential in protecting and preventing the spread of COVID-19. We require all staff and patients to be wearing a mask while in the clinic, and for patients to sanitize their hands before they enter the treatment area. While frequent hand washing/sanitization is still seen as the best method to stop the spread of COVID-19, and is our normal practice at the clinic, if you prefer your therapist to wear gloves during your treatment, we are happy to do so. We have also installed sneeze guards at our front desk for the protection of staff and patients.
All sanitization products follow the Health Canada guidelines from hand sanitizers, hand wipes, and disinfection products. Hand sanitizers all contain 60-80 percent ethanol or 60-70 percent isopropanol mixtures and appropriate DIN numbers. Environment cleaning and disinfection is essential to avoid the possible spread of COVID-19 and all our cleaning products contain an 8-digit DIN number approved by Health Canada. Only the approved disinfectants with a virucidal claim are appropriate for the elimination of viruses in a clinic environment.
The frequency of cleaning and disinfection is dependent on the nature of use/contact of the surface/item in question. Our clinic disinfects all patient contact items between each patient use. Examples are, but not limited to, treatment tables, massage tables, headrests, arm rests, armchairs, stools, traction belts, all machines used, exercise equipment used, and assessment tools. Our towels are always laundered in between patients, and the pillowcases have been replaced by vinyl covers which can be wiped down after use. A patient specific towel will cover the vinyl pillow during your treatment. Our pay terminal will also be wiped down after every use. You are welcome to pay by e-transfer or credit card over the phone, if you prefer not to use our pay terminal. Paid receipts can also be scanned and emailed to you at your request.
Three times per day, there will be a thorough wipe down of all non patient care surfaces including countertops, doorknobs, light switches, phones, computers, plug in cords, handrails, taps, bathrooms etc.